Contact Samaj Saathi
Have a question about your profile, a match, your subscription, or suspected fraud? The Samaj Saathi support team reads every email. We're a small Bangalore team, and we'll write back personally.
Email us
For general inquiries across all IndiDino apps: support@indidino.com
Hours
9 AM – 11 PM IST
All days of the week
Response time
Under 24 hours
Safety issues in a few hours
Common topics we help with
Most user emails fall into one of these categories. Picking the right subject line helps us respond faster.
- Profile verification or photo approval issues
- Suspicious or fake profile reports
- Subscription, refund, or payment queries
- Password, login, or account recovery
- Blocking or reporting another user
- Data deletion requests
- Press or partnership inquiries
About IndiDino Ventures
Samaj Saathi is built by IndiDino Ventures Private Limited — a Bangalore-based team proudly building for Bharat users, at a price point real Bharat users can afford.
Privacy is non-negotiable. Not even our own team members have access to personal user data. Our dating and matrimony apps use continuous fraud moderation, manual profile verification, and ongoing user education to keep the platform safe.
We work quietly — no loud marketing, no flashy ads. Just product that works.
Frequently asked
What is Samaj Saathi's customer care email?
You can write to support@samajsaathi.com for any issue. We respond within 24 hours on working days. Operating hours: 9 AM to 11 PM, all 7 days of the week. For anything concerning all IndiDino apps, you can also reach support@indidino.com.
Is there a customer care phone number or WhatsApp?
We don't currently offer phone or WhatsApp support — this lets our small Bangalore team focus on thoughtful written replies and keeps user privacy maximally protected. Every email receives a personal response from a real team member.
How fast does Samaj Saathi support respond?
Typical response time is under 24 hours on working days. Urgent safety concerns (reporting fraud, abuse, or harmful content) are prioritised and usually answered within a few hours during operating hours (9 AM – 11 PM IST).
Is Samaj Saathi a real, safe app?
Yes. Samaj Saathi is built by IndiDino Ventures Private Limited — a Bangalore-based team building privacy-respecting apps for Bharat users. All profiles on our dating and matrimony apps are manually moderated for fraud. User data is strictly private — even our team does not have access to personal conversations or content.
How do I request data deletion from Samaj Saathi?
Write to support@samajsaathi.com with subject "Data deletion request" and the email/phone you registered with. We process data deletion requests within 7 working days, fully removing your profile and any associated content.
How do I report a fake profile or fraud on Samaj Saathi?
Use the in-app "Report" option first (fastest) — our moderation team sees it immediately. If you need to send evidence or context, forward it to support@samajsaathi.com with "Fraud report" in the subject. We take fraud reports very seriously and take action within hours, not days.
Refund or payment issue — who do I contact?
support@samajsaathi.com — mention your order ID or the phone/email you subscribed with, plus a brief description of the issue. We review every refund request on its merits.
Where is Samaj Saathi based?
IndiDino Ventures Private Limited is based in Bangalore, India. We build all our apps (Samaj Saathi, Samjho, Stick, Hidnn) in-house with a small, product-obsessed team focused on making high-quality apps for Indian users at a price point real Bharat users can afford.
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